Terms and Conditions

Please read the TOS carefully before placing any order on www.lostrapitosalsol.it

Los Trapitos al Sol de Carolina Sanchez is a company registered in Italy. Our registered address is Piazza Castello 23, 20121 Milan. Our vat number is 07540490963.

In particular, we wish to draw your attention to our policies relating to the terms of purchase within the TOS and our Privacy Policy. If you are under 16 you must let your parent or guardian know about www.lostrapitosalsol’s Privacy Policy before you register to use this Site. We reserve the right to only accept from those over 18 however.

We may modify the TOS from time to time. If you do not agree to any change to the TOS then you must immediately stop using the Site. Any changes made after you have placed an order will not affect your order unless we are required to make the change by law.

LOS TRAPITOS AL SOL insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point the responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by LOS TRAPITOS AL SOL, and transfer of responsibility in the same way.

Payment can be made by Visa, MasterCard, American Express.

Payment will be debited and cleared from your account upon despatch of your order by LOS TRAPITOS AL SOL. You confirm that the credit/debit card this is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All debit/credit cards are subject to checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to LOS TRAPITOS AL SOL DE CAROLINA SANCHEZ we will not be liable for any delay or non-delivery.

To make sure your shopping experience with LOS TRAPITOS AL SOL is safe, simple and secure, uses Secure PAY PAL technology.

We take reasonable care, in so far as it is in our power to do so to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Site.

Items should be returned unused with all LOS TRAPITOS AL SOL tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer and/or a refund refused.
Where provided, packaging such as authenticity cards, dust bags, should be included with your return.
Please email carolina@lostrapitosalsol.it if any of your purchases have been delivered with Los Trapitos al sol tags.
All items returned should have a Return Merchandise Authorisation (RMA) number to allow easy identification and prompt processing. Unidentified returns may be returned to the sender.

To use some of the services or features of this Site you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. If any of your registration information changes, then please notify us immediately at carolina@lostrapitosalsol.it Registration requirements may change from time to time. The account password you provide should be unique and kept secure, and you must notify LOS TRAPITOS AL SOL immediately of any breach of security or unauthorised use of your account.

In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Further, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

By making a purchase of merchandise you authorise us to perform credit checks and where Los TRAPITOS AL SOL deems necessary, to transmit or to obtain information(including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports(including credit reports for your spouse) to authenticate your identity, to validate your credit/debit card, to obtain credit/debit card authorisation and to authorize individual purchase transactions.

LOS TRAPITOS AL SOL reserves the right to restrict multiple quantities of any item being shipped to any one customer or postal address.

ll order is subject to acceptance and availability and items in your shopping basket are not reserved and may be purchased by other customers.
If you have registered your email address for notification of the arrival of a specific product featured on the Site, we will attempt to notify you by email within 48 hours of the product becoming available on the Site. Please be aware that on occasion certain products which are in high demand will sell out during this period.
Please be advised that any orders made after 3PM Monday to Friday will be sent out the next day. And that any orders made over the week-end will be sent out on a Monday.
All our orders are sent by DHL or GLS in Italy.